Returns & Exchanges

At Regis Salons, we want you to be completely satisfied with your professional hair care products. If you are not happy with your purchase, you can return unopened items within 30 days of delivery for a full refund.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

2

Secure Your Package

Place the unused products in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it securely to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing